Returns
We want you to be Charmed with your purchase! If for some reason you are not, we want to make it right!
Please take a look at our simple return & exchange policy below.
If you have any questions about a return, please Contact Us By Email or Call us at 251.948.3500 and we'll help you through it.
You cannot return or exchange if:
Please take a look at our simple return & exchange policy below.
If you have any questions about a return, please Contact Us By Email or Call us at 251.948.3500 and we'll help you through it.
- Please send all returns to: PO Box 3311 Gulf Shores AL 36547
- All return packages must be received within 30 days of the date your order shipped from us.
- Please allow one week for your return to be processed upon the arrival of your package.
- Refunds can be issued to your original payment method only.
- Shipping is non-refundable, unless we have made a shipping error.
- Exchanges can be made for any item in our store.
You cannot return or exchange if:
- We have received your return package 30 days after the purchase date.
- The tags have been removed from the items ordered.
- The items you ordered have been worn or washed.
- You cannot return items through this website if the items were physically purchase in our Gulf Shores store located at 1545 Gulf Shores Parkway, Gulf Shores, AL 36542.
