Returns

We want you to be Charmed with your purchase! If for some reason you are not, we want to make it right!

Please take a look at our simple return & exchange policy below.

If you have any questions about a return, please Contact Us By Email or Call us at 251.948.3500 and we'll help you through it.
  • Please send all returns to: PO Box 3311 Gulf Shores AL 36547
  • All return packages must be received within 30 days of the date your order shipped from us.
  • Please allow one week for your return to be processed upon the arrival of your package.
  • Refunds can be issued to your original payment method only.
  • Shipping is non-refundable, unless we have made a shipping error.
  • Exchanges can be made for any item in our store.


You cannot return or exchange if:
  • We have received your return package 30 days after the purchase date.
  • The tags have been removed from the items ordered.
  • The items you ordered have been worn or washed.
  • You cannot return items through this website if the items were physically purchase in our Gulf Shores store located at 1545 Gulf Shores Parkway, Gulf Shores, AL 36542.
Charm Boutique Gulf Shores, AL

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